11:00 am Pacific

This 60 minute session will help you build a strong business case for deploying an in-house HR Shared Service Center (or Help Desk or Call Center).  Key take-aways:

• Understand the multi-tier approach to HR Service Delivery and related technologies.
• Learn how to deliver better HR services with fewer resources and lower costs
• Understand the key performance indicators for hard-dollar ROI using a live ROI calculator.

11:00 am Pacific

Are you challenged with keeping new-hires engaged between the offer letter, start date and the first few months of employment? Blue Cross Blue Shield (BCBS) Alabama faced this challenge head-on using innovative pre-boarding and onboarding automation to “romance the new-hire.”  Learn from Michele Adamson, BCBS Alabama, how new onboarding technology enables it to:

• Acclimate and engage new-hires
• Promote Day 1 productivity
• Provide a better experience for all stakeholders
• Position BCBS Alabama as an employer of choice 

11:00 am Pacific

Getting your HR Service Delivery model right is a key first step in transforming HR. In this executive webinar forum, guest speaker Gary Kilzer explores a proven business model for in-house HR Shared Services, and how choosing the right direction can help you do more with less, and truly transform HR business impact.  Gary Kilzer, a leading industry expert who has helped employers transform HR through HR Shared Services for 20 years, will help provide insight and direction for:

• The business case for taking an HR Shared Services route
• A road map for change and critical success factors for a successful implementation

Gary Kilzer is joined by Barbara Levin, SVP Marketing and Customer Community for Enwisen, who discusses leveraging technology to deploy a multi-tier approach to HR Service Delivery.

10:00–10:30 a.m. Pacific

A 30-minute live product demo of Enwisen’s AnswerSource HR Portal / Knowledgebase solution and examples of hard-dollar ROI achieved by our customers.

11:00–11:30 a.m. Pacific

A 30-minute live product demo of Enwisen’s Onboarding solution and examples of hard-dollar ROI achieved by our customers.

11:00 am Pacific

Are you getting the most from your employee/manager self-service investments?  Did you deploy an employee portal but aren’t getting the usage you’d hoped for?  Learn how a dynamic, personalized knowledgebase – one that is pre-integrated with PeopleSoft – is key to leveraging your PeopleSoft investments.  Attend this webinar to learn how you can:

• Maximize usage of Peoplesoft ESS and MSS
• Provide employees with personalized information to complete transactions – in 2 clicks or less
• Support HR transformation initiatives – with fewer escalations of routine questions to HR professionals

Guest Speaker Melanie Lougee, Enwisen’s VP of Product Strategy, has 18 years’ experience in PeopleSoft HCM strategies.  Real-life case studies, demonstrating hard-dollar ROI, will be presented. Attend this webinar to learn how you can improve HR service delivery – with fewer resources and lower costs – and save more money than you are spending today. 

11:00 - 11:30  a.m. Pacific

A 30-minute live product demo of Enwisen’s HR Shared Services solution and examples of hard-dollar ROI achieved by our customers.