View Webinar Recording

Healthcare professionals excel in customer experience. To ensure the employee experience of HR was just as effective, Visiting Nurse Service of New York (VNSNY) – the largest, non-profit home health care organization in the US – transformed to a new HR service delivery model and realized immediate results in employee engagement. Learn directly from Allyson Barbieri, Manager, HR Shared Services, VNSNY, and Monica Gall, Supervisor, how:

• Leveraging SaaS-based technologies provided broader, personalized access to employee self-service
• Redesigned business functions improve alignment between HR business partners and the shared service center
• Organizational growth drove efficiencies without sacrificing best-in-class service
• A new communications campaign helped to brand and create awareness of the Shared Services Center