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Credit Suisse redesigned its best benefits packages to be one of the best in the industry, yet a Global Employee Engagement Survey conducted in 2009 showed employee satisfaction with benefit plans as “average.”  Given this disconnect, Credit Suisse deployed an online Total Rewards Solution that would effectively communicate – online, 24/7 – the full value of Credit Suisse’s investment in its employees.

The overwhelming positive response of its over 11,000 U.S. employees and management led the executive team to fast-track the deployment globally – with a goal of reaching over 48,000 employees in 100 locations worldwide.  Brian McAlarney, Director, Global Compensation & Benefits, will describe:

• How the business case was built
• The communications plan that drove employee and manager adoption
• Successes to date
• Implementation lessons learned