Manager Self-Service, workforce communications, Employee communications, Employee Portal : Enwisen

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Home | Solutions | Manager Communications

Increase Line Manager Effectiveness

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AnswerSource Manager Communications is an on-demand manager-specific knowledgebase and company-specific manager handbook – personalized and searchable – that helps managers access “just-in-time” coaching to deal fairly, accurately and consistently with the day-to-day issues and inquiries that arise in managing people. With best practices, fast answers and more – managers can become more effective while mitigating risk to your organizations.

The Business Case for AnswerSource Manager Communications

For companies to operate at maximum effectiveness and productivity, they must empower line managers to be the first point of access to the needs of their employees.

Research suggests, however, that more than 50% percent of separating employees attribute their departure to poor management or “toxic” cultures. Helping line managers effectively manage daily employee issues and inquiries enables a strong front line while also ensuring compliance – and mitigating risk – through consistent execution of policies. AnswerSource Manager Communications helps you:

	Provide a single point of access to personalized information based on roles of managers and their staff
	Promote on-demand coaching for consistent execution of company policies
	Increase the effectiveness of Manager Self-Service transactional solutions by integrating “in context” content and decision support
	Minimize liability due to non-compliant or uninformed manager responses to employees

Key Features and Benefits

	Maintains integrated regulatory content provided and updated by the Bureau of National Affairs:
		Labor Relations
		Leadership and Management Skills
		Nondiscrimination
		Productivity and Performance
		Safety, Security and Risk Management
		Work Rules and Employee Conduct
		Hiring
		Termination
	Supports effective line management with a personalized manager handbook – specific to your organization’s manager policies:
		Delivers content based on roles
		Ensures consistent implantation of policies
		Streamlines manager updates and notices
		Reduces compliance-related risk
		Supports affirmative defense protection
		Integrates with any MSS system to deliver true self-service
	Fully indexes and meta tags content for optimized search capabilities
	Provides “quick case studies,” research chapters and “fast answers”
	Delivers “what to do” and organization-specific coaching for day-to-day manager work events, such as:
		Budgeting
		Salary Changes
		Coaching
		Appraisals
		Goal Alignment
		Counseling
		Performance Planning
		Promotion
		Demotion
		Training
		Career Pathing
		Retention
		Succession
		Candidate Search
		Hiring
		Terminating
		Transferring
		Staff Planning

Software-as-a-Service Means Rapid Deployment and a Low Total Cost of Ownership

	Flexible via configuration – not customization – meaning a rapid, cost-effective deployment
	Hosted and maintained by Enwisen’s world-class customer service organization
	Highly scalable, available and accessible
	Integrates data from any Applicant Tracking, Recruitment, HCM, Performance Management, Compensation Management, Payroll, Benefits and/or 401(k) provider
	World-class security with the highest standards for disaster recovery and protection of sensitive HR data

Part of the AnswerSource Workforce Portal

Enwisen delivers technology that helps employers leverage the web to communicate with its workforce. Our AnswerSource Workforce Portal – a suite of on-demand, personalized and searchable communications applications – engages new hires with a personalized onboarding experience, promotes informed benefits consumerism and improves employee service and communication via more effective self-service, employee portals and shared services environments.

AnswerSource is rapidly deployed, and fully hosted and maintained by Enwisen – allowing employers to dramatically improve the employee experience by making “must do” workforce communications – for all phases of the employee life cycle – more effective, more strategic and less costly.

AnswerSource has produced measurable ROI for hundreds of customers – like Yahoo!, Memorial Health Care, State of Montana, Alegent Health, Nissan North America, Hershey Entertainment & Resorts, W.L. Gore & Associates, Level 3 Communications, Hannaford Bros. Cos., Masco and MasterBrand.