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AnswerSource Employee
 
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About AnswerSource for Employers
 
  The AnswerSource Knowledge Center helps companies create a more dynamic employee portal. It can drop in to your existing portal with a single sign-on; replace an existing intra/extranet or create a portal for your employees.
   
  The AnswerSource Knowledge Center provides personalized, up-to-date communications and decision support tools – for employees, managers, HR and HR/Benefits service centers – to support the entire workforce life cycle … from “hire to retire.” AnswerSource stands alone or seamlessly integrates with all popular ERP and Point Solution transactional environments.
     
 
Between 2000 and 2004, companies with the most effective communication programs returned 57 percent more to their shareholders than companies with the least effective communication programs.
Watson Wyatt 2005/2006 Communication ROI Study
 
     
 

Enwisen Solutions Help You Achieve True, 100% Self-Service

 
     
 
Self Service Transaction - Communication and Decision Support
Most self-service solutions provide transactional capabilities only – they do not provide your workforce with the information and decision support tools they need to complete transactions on-demand, without calls to HR or help desk. Enwisen’s HR Communications solutions integrate with all Employee Self-Service, Manager Self-Service and eBenefits solutions – integrating personalized content-in-context – to provide a seamless, 100% self-service user experience.
 
     
 

AnswerSource Knowledge Center

 
AnswerSource Employee
  Benefits
Decision Support
Work/Life Events
HR Policies
Onboarding
Total Compensation
 
AnswerSource Manager
  Managing People
Work Events
 
 
 
 
 
AnswerSource HR
  HR Professional
HR Service Center
 
 
 
 
 
 
1:1 Personal HR Assistant
for Employees
1:1 Personal HR Coach
for Line Managers
1:1 Personal Regulatory
and Knowledge Expert
 
 

The Concept of 1:1 HR

Implementing AnswerSource Knowledge Center is like providing each member of the workforce with their own “virtual personal HR assistant” – available 365x24x7 – to provide employees, managers, HR staff and service center reps with the personalized information they need when they need it. The 1:1 HR model:
Facilitates appropriate and informed benefits election decisions
 
Ensures the smooth completion of “hire to retire” work/life events for employees – such as Onboarding, relocating, having a baby, moving, retiring and much, much more
Allows managers to successfully – and appropriately – be the first line of response for work events – such as daily management of employees, performance management, compensation management, staffing and more
Keeps HR staff up-to-date on local, state and federal regulations, legislation, compliance and legal issues.
All with minimal calls to HR, and all in compliance with company policy and state/federal compliance.
 

Low Total Cost of Ownership

Employers achieve a very low total cost of ownership with AnswerSource Knowledge Center:
 
Software-as-a-Service – delivered via a secure hosted solution maintained by Enwisen – with no software or hardware to maintain
Up and running in just weeks for a fraction of typical deployment costs
Requires minimal HR and IT resources to deploy and maintain

Enwisen performs 90% of the install

Typical resource usage:

Approximately 3 hours per week from HR/Benefits

5 hours from IS to configure integration
   Software-as-a-Service    Means:
Low cost of ownership
 
Increased access  
 
Reduced risk  
 

Leverage Your Self-Service Investments

 
… With basic Employee Self Service, employees may have questions that prevent them from completing transactions … HR and benefits content, delivered via a personalized, dynamically generated knowledgebase, can increase usage levels and effectiveness of Employee Self-Service (ESS) systems …
AMR Research
AnswerSource Knowledge Center enhances the online employee experience and drives adoption of self-service. If you currently have Employee Self Service/Manager Self Service investments, you may be realizing only a small portion of the potential ROI. By integrating “on demand content-in-context,” with transactions, you can finally realize the true ROI of self-service while facilitating effective employee communications. Below are just some examples of the Employee Self Service/Manager Self Service/eBenefits transactional platforms that have been integrated with AnswerSource for Employers:
PeopleSoft
Oracle
SAP
Ceridian
ADP
Ultralink
Employease
Lawson
Ultipro
SHPS
NOW Solutions
BISNet
Benetrac
Cyborg
Plumtree
S3
Vignette
Benesys
And many corporate intranets including LDAP
 

Most Employers Achieve 200-500% First Year ROI

Enwisen customers typically achieve a 200-500% return on their investments in just the first year by:
Lowering the cost of delivering benefits for you and your employees
Maximizing adoption of Consumer Choice Health Plans
Eliminating printing and postage costs for enrollment communications, company handbooks and more
Maximizing self-service investments by adding “in context” content to eBenefits, Employee Self-Service and Manager Self Service transactional platforms
Retaining talent – reducing turnover
Providing “on demand” access to information workforce needs without additional HR resources
Significantly reducing Onboarding costs while getting employees “up-to-speed” faster
Facilitating affirmative defense against litigious claims
Increasing line manager effectiveness while mitigating risk
Reducing HR/IT costs associated with maintaining HR intranet.
 

Take Your HR Intranet to the Next Level – with Fewer IT/HR Resources Required!

 
  Corporate Intranets   AnswerSource Knowledge Center
Traditionally limited number HTML pages
Requires dedicated HR and IT resources to maintain
  Many intranets not accessible from home or road
  Very simple and static
  Result is often poor usability and incomplete answers
       
Over 2,000 HTML pages
Tens of thousands of cross links that tie-in all relevant information
  Designed and managed by HR pros
  Easily changeable content
  Dynamic plan comparisons
  Rules-driven access to content
  Needs analysis tools
  Tours for work/life events
  Manager and HR pro content
  Modeling calculators for retirement, insurance, etc.
  Federally mandated programs
     
 

What Sets Enwisen Apart from Traditional Knowledgebase Vendors?

Rapid deployment at fraction of typical cost
Effective pricing for any size company
“Software as service” model = Low Total Cost of Ownership
Stands alone or integrates with transactional environment
Independent of any particular transactional platform – seamlessly integrates with multiple vendor/outsourced transactional platforms with single sign-on
Integrated KB, Total Comp and Case Management tools
Content and decision support tools are our core business.
   Enwisen Delivers the Most    Feature/Function Value for    the Best Price
Hire-to-retire functionality
 
Intuitive and easy to use upon launch  
 
Up and running for less $ than one FTE  
 
Requires minimal HR and IT resources  
 
Enwisen does all the maintenance and updates  
   

Also in this Section

Executing on Strategic Initiatives
AnswerSource for Employers
 
AnswerSource Employee
   
Total Compensation
Benefits Communications
Decision Support
Work/Life Events
Company Policies
Onboarding
 
AnswerSource Manager
   
Managing People
Manager Work Events
Compensation
Performance Management
Employee Development
Staffing
 
 
AnswerSource HR
   
HR Professional
Service Center
 
AnswerSource Technology Overview
 
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  Request a call from a salesperson.  
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