With basic Employee Self Service, employees may have questions that prevent them from completing transactions. HR and benefits content, delivered via a personalized, dynamically generated knowledge base,
can increase usage levels and effectiveness of Employee Self-Service (ESS) systems.
AMR Research
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AnswerSource Employee helps employees get the personalized information they need – when they need it.
AnswerSource Employee stands alone or integrates with Employee Self-Service applications for a seamless self-service experience in managing the entire employee life cycle of work/life event from ... hire to retire.
Enwisen's unique authoring tools – and software-as-a-service model – allow us to deploy the AnswerSource Employee suite in a matter of weeks – as a stand-alone experience or integrated with a single sign-on to your self-service environment. This means you begin to realize benefits and ROI fast.
Because AnswerSource Employee provides “in context,” personalized information, employees see only the information that is relevant to them
– complete with intuitive interlinking to guide employees through the relevant questions and steps associated with every day work and life events.
Key Benefits:
Improved service to employees with fewer HR resources
Increased effectiveness of employee communications
Reduced administrative costs
True employee self-service with personalized information
Maximum ROI on self-service transactional investments
Up-to-date, accurate and timely HR/Benefits communications
Dynamic HR intranet without draining your HR and IT resources
Decreased benefits costs – increased satisfaction and adoption
Engagement, education and adoption of Consumer Choice Health
Consistent compliance with HR policies
Streamlined processes such as Onboarding, enrolling in benefits and more.
