Customer Case Studies

Commonwealth of Pennsylvania

- HR Shared Services deployment-SAP core - Saved $3.5M - Reduced cost of HR service delivery to $8-/employee

Kellogg

- HR Shared Services deployment-SAP core - 13 countries, 4 languages, in 4 months - HR aligned with corporate goals - Meeting SLAs within same year - 30-second CSR speed to answer - Over 1.8M portal page views

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Alegent

- Onboarding - Healthcare

American Modern Insurance Group

- Benefits decision support - Cost containment - Increased HDHP participation

ERAU

- Onboarding - HR Portal / Knowledgebase

Fox Entertainment

- Onboarding deployment-PeopleSoft core - Day 2 productivity enhanced - Interfaced provisioning system

Hershey Entertainment & Resorts

- Portal - Self-service - Benefits decision support

Memorial Health Services

- Healthcare cost containment, ROI - Reduced premium costs for Memorial and employees - Significant increase in adoption of plans - Benefits enrollment - Benefits communications and decision support

Mohegan Sun

- HR Knowledgebase - Infinium Core - HR Transformation - Hospitality Industry

Nissan North America

- HR Shared Services deployment-PeopleSoft core - 60% fewer CSR's than originally budgeted - Cut HR service delivery costs by almost 50%

Paychex

- Total Rewards Statements - HR Portal - Benefits Decision Support
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