Software as a Service Means Low Cost of Ownership
- Robust application architecture built from the ground up to support software as a service (SaaS).
- Fully hosted and maintained by Enwisen’s™ world-class customer service organization.
- No hardware to buy.
- No software to install.
- No maintenance headaches.
- No hidden fees.
- Painless upgrades.
- One-to-many, continuous enhancements.
- All apps accessed via internet browser – available on demand, 24x7.
Full-Service Implementation
- Rapid, cost-effective deployment: AnswerSource solutions typically deployed in 16-24 weeks.
- Flexible through configuration – not customization: Solutions are fully configured by Enwisen. Delivered complete with HR-specific content and templates. You provide input and guidance – we do heavy lifting on the back end.
- IT-friendly: No infrastructure investment required. HR knowledgebase content, onboarding tour updates, backups and product enhancements are all provided by Enwisen on a continuous basis.
- Best-practices consulting: Knowledgeable project managers have in-depth functional expertise and help customers formulate processes based on proven best practices.
- Launch support: We provide rollout toolkits to help drive adoption and maximize ROI on your AnswerSource solutions.
- SLAs and support: All responsibilities formally defined in detailed and responsive service level agreements (SLAs). Enwisen’s account management team is always on call to provide highest level of support. We actively seek customer input on future enhancements. This is why we have a 98% customer retention rate.
Robust Technology
- Highly scalable, available and accessible.
- Advanced web 2.0 user interface.
- Native Web technologies: Microsoft .NET-based object-oriented technologies. XML and XSL for data processing and display.
- State-of-the-art data center: Strong partnership with Savvis. Uptime guarantee. Nightly onsite backups. Weekly offsite backups.
- World-class security: Follows rigorous, detailed standards for physical security, network security, data security, host security, web security and web application security.
- Interface: Robust single sign-on API used by hundreds of companies for seamless interfacing. We support secure and automatic batch data transfers between AnswerSource applications and all major applicant tracking systems, HRIS systems and payroll systems.
Note: The above describes typical Enwisen implementations. The actual conditions and details of your contract with Enwisen may vary. |
|