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Accomplishing a 100% online, paperless enrollment. Says Ossen, “The Enwisen solutions helped even our unskilled workers to fully understand their plan options and costs. Those with little or no computer access in their jobs were able to access the system at home, with a spouse or dependent, or at internet cafes set up at all of our locations. The effectiveness of the communications contributed to 500 new employee and dependent enrollments. Additionally, the Enwisen solution helped us to be able to serve the more than 8,000 employees who enrolled in or changed benefits with only 2 service center staff.” |
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Reducing healthcare premiums – for both Memorial and their employees – by 10-30% depending on job status and benefits eligibility. |
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Holding Memorial’s overall increased benefits costs to under 4%, representing money saved as Memorial is a self-insured organization. Some specific examples include how Memorial reduced their workers’ comp costs to just 1.3% of total payroll – which is significantly below the CA state average of 6.5%. With a self insured plan, this represented cash to the bottom line. |
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And, for the first time, significantly reducing premiums for Memorial’s lower paid workers ($17 per hour and under), thereby allowing many of these employees to enroll their dependents for the first time. The ROI projections for this increased enrollment was critical to achieving C-level buy-in for lowering premiums prior to the open enrollment period. |