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Alegent Health Partners with Enwisen to Deliver World-Class
Onboarding Solution |
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An Enwisen Customer Success Story |
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Alegent Health, the largest not-for-profit, faith-based healthcare system in Nebraska and southwestern Iowa, has selected and gone live with Enwisen’s AnswerSource Onboarding – a leading onboarding orchestration technology that automates the three key components of onboarding: task management, forms management and socialization. |
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About Alegent Health |
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 Alegent Health is the largest not-for-profit, faith-based healthcare system in Nebraska and southwestern Iowa with nine acute care hospitals, more than 100 sites of service, over 1,300 physicians on its medical staff and 9,000 employees. Alegent Health is making healthcare better with an exceptional commitment to quality and by providing patient focused care for the body, mind and spirit of every person. At Alegent Health, patients and their families find a continuum of care, from women's and children's services, primary care, wellness counseling, and senior care to cardiovascular services, orthopedics, oncology, physical rehabilitation and behavioral health. Alegent Health is sponsored by Catholic Health Initiatives and Immanuel Health Systems. Recently, Alegent Health has distinguished itself as a leader in healthcare, with Five Star ratings for patient satisfaction; the first Chief Innovation Officer in healthcare; the first Community Benefit Trust, which has already provided over $8 million in grants to help community-based organizations better address the needs of the community’s vulnerable and underserved; and its Right Track accelerated decision making process, which is engaging its community and its stakeholders in designing the next generation of healthcare. |
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The Challenge |
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“The experience in working with Enwisen has been very positive. Their team is very knowledgeable and helped us put a process in place that would meet our business needs while leveraging the technology to automate processes. Most important, our new employees are having a positive experience with what we believe is a world-class onboarding program in the healthcare industry.”
Laurie Sokolik
Director of HR Services
Alegent Health |
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“With nine hospitals in two states, and 9,000 employees, we hire 1,500 new employees annually. We were processing new employees from five hiring locations – and conducting one-to-two hour, face-to-face orientations that consisted mostly of completing forms,” said Laurie Sokolik, Director of HR Services for Alegent Health. “Finding qualified workers in the healthcare industry is very competitive. In addition to automating the tedious administrative process, we also wanted our new hires to have a more positive experience on their first day – reinforcing their decision to work for an industry leader and innovator.” |
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The Solution |
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AnswerSource Onboarding was selected due to several key factors: |
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Because the solution is web-based, new employees can pre-board – getting all of the administrative tasks completed so that they are more productive on day one. |
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It is the only onboarding solution integrated with a personalized, searchable HR knowledgebase, so new employees see only the policies, benefits and forms that are relevant to them – important due to Alegent Health’s many different state regulations and bargaining units. |
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Offered as a Software-as-a-Service solution, all of the data is hosted and maintained by Enwisen. |
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Enwisen also offered an HR-focused call center solution which integrates with the knowledgebase, allowing call center reps to respond quickly to current and new employee inquiries with on-demand access to their personalized information and benefits. |
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Alegent Health Onboarding Business Drivers |
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Logistics: |
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Consolidating 5 HR locations into one centralized location |
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Cost Savings: |
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Increase efficiencies – eliminate 1-2 hours of HR specialist time for each of 2,500 annual hires |
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Increase retention in competitive healthcare field |
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Innovation: |
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Value innovation – be ahead of slower healthcare technology adoption |
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Leverage online technologies |
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Paperless environment |
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Quality Revolution Strategic Plan – ties everything we do back to our: |
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Mission, Vision, Strategic Priorities, Strategic Objectives |
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Differentiation: |
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Online onboarding one of many strategies to differentiate from
competitors |
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To date, only healthcare system in Omaha offering this solution |
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| Alegent Health ROI |
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Projected savings in 3 years: $1.4 M: |
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Reducing turnover |
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Eliminating manual processing |
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New hire turnover prior to onboarding deployment: 18.91% – post implementation
1st 90 – days: 15.9% |
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The initial results have been beyond expectations. Alegent Health has been able to consolidate five hiring locations into one – re-deploying staff to more strategic HR projects. Paperwork and administrative tasks have been greatly reduced. And most important, the reaction of new employees has been very positive – surveys show that new hires find the system easy to use, like the convenience of pre-boarding and appreciate that their first day at work is more productive. |
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“The experience in working with Enwisen has been very positive. Their team is very knowledgeable and helped us put a process in place that would meet our business needs while leveraging the technology to automate processes. Most important, our new employees are having a positive experience with what we believe is a world-class onboarding program in the healthcare industry,” said Sokolik. |
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For More Information |
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www.enwisen.com
(800) 685-5578x240 |
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