Product Consultant

About Enwisen

Founded in 1997, Enwisen is the leading provider of Software-as-a-Service solutions that help employers improve the delivery of HR services with fewer resources and lower costs.  Customers typically reduce their annual HR cost-per-employee by 20-40% with the AnswerSource HR Service Delivery suite, including solutions for Onboarding, HR Shared Services, HR Knowledgebase / Portal and Total Rewards Statements.

Headquartered in Novato, CA, Enwisen is an Equal Opportunity Employer.   

We offer a competitive benefits package with paid vacation, holidays and sick leave; employer-paid employee health, dental, life & AD&D, LTD, and vision insurance coverage; and voluntary plans, including FSA, voluntary life and 401(k) with employer match.  

Job Summary

As part of the Customer Delivery team, the Product Consultant is a product expert/functional consultant that will spend a majority of their time executing tasks related to client delivery.   These tasks include gathering and documenting functional requirements; and consulting with customers by providing best practices and guidance to support a successful implementation and client satisfaction.

Specific Responsibilities

• Displays a passion for customer success.
• Gathers and documents client functional requirements.
• Implements and deploys the Enwisen project methodology.
• Performs gap analysis between a client’s requirements and the functionality within the Enwisen product suite.
• Demonstrates competency in the Enwisen product suite.
• Configures the application to meet client’s requirements.
• Understands the functional capabilities and limitations for out-of-box functionality as well as custom code.
• Drives standards and best practices
• Troubleshoots client issues and determines root cause
• Collaborates with internal teams to meet client needs and objectives based on Enwisen best practices.
• Trains client personnel on the usage and the administration of the Enwisen product suite.
• Designs and integrates business processes and data flows between Enwisen and other applications.
• Develops high level project work plans and testing strategies.
• Leads client meetings and facilitates sessions.
• Other duties as assigned

Minimum Requirements:

• Bachelor’s Degree Required or equivalent experience
• 2+ years experience working on projects related to HCM enterprise application implementations.
• Business analysis and requirements gathering abilities.
• Exceptional aptitude for problem-solving, trouble-shooting and follow through.
• Excellent verbal, written communication, and listening skills required for interfacing with client team, managing client expectations, resolving conflicts, and working with various levels of management in various departments.
• Ability to function effectively in a fast paced environment and work on multiple projects simultaneously.
• Ability to exercise exceptional judgment and independent discretion where practices and policies are not defined.
• Strong technical/configuration skills
• Project management experience is preferred.
• Must be able to work flexible hours, including hours beyond the normal schedule when necessary.
• Ability to travel to customer sites (Less than 25%).

Apply by sending your resume/cover to to following link:  Click Here to Submit Resume